Client Service Associate

Intern
Mumbai, Thane
Posted 4 weeks ago

Join the leading Digital marketing agency in Mumbai

SySpree is a leading digital marketing agency in Mumbai and web design company in Mumbai serving clients from different industries for the past 6 years and the response from them has been extremely phenomenal.

We offer an entire gamut of services like Digital Marketing including Social media marketing, and SEO, Web Designing and Branding. We have proved to be a reliable partner to many leading organizations in India and abroad. Leading organizations have partnered with us for their requirements in digital technology needs including web application development and mobile application development too

Role

We are looking for a Client Service Associate to join SySpree’s team. This is a unique chance for a self motivated individual who is curious, passionate about connecting to and engaging the client community. If this is you, we would love to have you on the team!

  1. Manage the needs of our existing pool of clients
  2. Learn and understand the different products and solutions available
  3. Keep up to date on market trends and share latest developments with clients
  4. Engage clients to assist them with their enquiry and propose customized solutions
  5. Prepare proposals and present to clients when required
  6. Liaise and coordinate with clients with their paperwork
  7. Serve as an intermediary between the company and existing and newly on boarded clients.
  8. Provide after sales services over personal meetings, emails, phone calls and WhatsApp
  9. Build and maintain long-term relationships with clients
  10. Introduce clients to a wide range of products based on their suitability
  11. Ensure call reports and documentation
  12. Achieve client relationship targets, reporting and KPIs set

Requirements

  1. Candidate must possess at least a graduate degree
  2. Required language(s): English (International Accent preferred)
  3. A willingness to learn and adapt to the work culture
  4. Strong grasp of workflow from onboarding to daily deliverables
  5. Problem-solving mindset and strong attention to details
  6. Dedicated to task and able to perform ad-hoc requirements
  7. Client service experience in another digital marketing agency in Mumbai or web design company in Mumbai

Others:

  1. Organised and with eye for detail.
  2. Good time management and multi-tasking
  3. Excellent interpersonal

Social Resources

Digital Marketing agency in Mumbai Thane SySpree
Digital Marketing agency in Mumbai Thane SySpree

Apply below to join us at SySpree – the top web design company in Mumbai and digital marketing agency in Mumbai

Job Features

Job CategoryClient Service
PositionClient Service Associate
Positions3
Experience2-3 years
LocationThane, Mumbai India

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